Hotel Sans Souci


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Sans Souci Wien FAQs regarding
your stay

What are the current entry requirements to Austria?


detailed entry


Which is the fastest way from the airport to the hotel Sans Souci by public transport?

With the City Airport Train (CAT) it only takes 16 minutes from the airport to the city centre. From there it is another 5 minutes with the subway line U3 to the station “Volkstheater” opposite the hotel. With the Vienna Airport Bus line V1 it takes ca. 35 minutes to the station “Volkstheater” (exit “Bellariastraße”) and a 3 minutes walk to the hotel. Please find detailed information about travel options here.


Is it possible to book an airport transfer and at what cost?

We gladly organize an airport transfer for you. Please send us your arrival time and flight number.

Fee airport – hotel: € 60,-

Fee hotel – airport: € 60,-


Which are the check-in and check-out times?

Check-in: from 3:00 pm

Check-out: until 12:00 noon


Is it possible to get a late check-out?

Upon request and depending on availability, a check-out after 12:00 can be arranged. Please ask our Front Office Team for this possibility.


Where can I leave my luggage before check-in or after check-out?

We safely store your luggage before your check-in and after your check-out.


What are the parking possibilities?

Our parking garage offers a limited capacity of parking spaces for 30,- € per day or 5,- € per hour. More parking spaces are available in the underground car park of the MuseumQuarter. Our concierges will park your car with pleasure.


Where is the closest e-car charging station?

All all-day parkers have the option of charging their electric car in our own e-charging station: EUR 0,50 per kWh

Is the hotel air-conditioned?

All rooms and suites at the Sans Souci offer individually adjustable air-condition.


Is smoking allowed in the hotel?

No, it is not allowed to smoke in the hotel.


Is there a hotel-restaurant?

Whether breakfast, lunch or dinner – we are looking forward to spoil you with culinary pleasures at our hotel-restaurant Veranda.


How many rooms does the hotel offer?

The Sans Souci has 63 rooms and suites, and 2 longstay apartments. Please find more information about our different room categories here.


Are dogs allowed in the hotel?

Dogs are not allowed at the Sans Souci Wien. Exception: guide dogs.


Who designed the hotel Sans Souci?

The Sans Souci was planned and realized by the London design collective yoo consisting of the world-famous designer Philippe Starck and the property developer John Hitchcox. Find out more about the design concept of the Sans Souci here.


When did the hotel open?

The hotel Sans Souci was opened in December 2012 after a bi-annual restauration and renovation phase. From 1873 until 1953 the building already accomodated a hotel business under the name Hotel Höller. More information about the history of the hotel can be found here.


Which temperature has the water in the swimming pool?

The water temperature in our swimming pool is constantly 27 degree Celsius and is ideally suitable for an intensive swim training.


How big is the swimming pool?

Our swimming pool has a length of 20 metres and a width of 3.40 metres.


Are children allowed to visit the pool and spa area?

Children from 4 to 14 years old are allowed to use the pool from 10am to 4pm under parental supervision. Infants up to the age of 4 are required to wear a swim nappy. The pool welcomes guests from the age of 14 and above from 7 am till 10 pm.

The Sans Souci Spa is mainly dedicated to the needs of our guests for peace and rest. Therefore, the use of the spa area is only allowed from 16 years of age.


May I use my mobile phone in the spa area?

The use of mobile phones and other electronic devices in the spa is not allowed with consideration of our other guests.

Where is the nearest taxi stand?

It takes about 5 walking minutes to get to the two closest taxi stands – Bellariastraße 2-4 opposite to the Naturhistorisches Museum and Stiftgasse 21. We will gladly call a taxi to collect you directly from the hotel.


Which is the fastest way to St. Stephen’s Square?

The subway line U3 (direction Simmering) takes only 3 minutes to St. Stephen’s Square in Vienna’s city centre. The walking distance is approx. 20 minutes.


Are there any shopping areas in the surrounding area?

The hotel Sans Souci is located close to the most famous shopping miles in Vienna. We recommend a visit of the Mariahilfer Street, the Kärntner Street, the Graben and the Kohlmarkt. A stroll through the Golden Quarter is very interesting too.

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